Terms & Conditions

These Terms & Conditions outline the way coaching and group sessions are offered through Tony Carter Real Talk Coaching & Support. By engaging with our services, you agree to these terms.

1. Nature of Coaching

• Coaching is a collaborative, goal-focused process designed to support personal growth, learning, and self-understanding.
• Coaching is not therapy, counselling, or medical treatment. It does not replace professional advice from qualified medical or mental health practitioners.
• Sessions may include practical tools, reflection, and guidance, but you are the expert in your own life.

2. Session Structure & Communication

• 1:1 coaching session duration is normally 60 minutes.
• Group sessions or any other services will be individually discussed before commencement.
• Email or messaging check-ins between sessions may be provided for practical support. These are for coaching purposes only; personal or emergency support will not be provided and anybody that feels like they are in crisis should immediately seek help from (UK) 101 line 2, 999 or their GP.
• Any guidance given in sessions should be considered general coaching support.

3. Fees & Payment

• Fees for 1:1 coaching and any other service will be fully discussed before the coaching / services are due to commence.

4. Cancellation & Rescheduling

• Please provide at least 24 hours’ notice to reschedule a 1:1 session.
• Sessions cancelled without notice may still incur a fee.
• Group session attendance policies will be communicated at the time of registration.

5. Confidentiality & Data Protection

• All personal information and coaching discussions are treated confidentially and in line with data protection laws.
• Group sessions are safe spaces, but confidentiality cannot be guaranteed between participants.

6. Liability

• Tony Carter is not liable for decisions or actions taken as a result of coaching.
• Coaching involves personal reflection and growth; you engage with sessions at your own discretion.

7. Ethical Practice

• All services are offered in line with theAssociation for Coaching global code of ethics.
• Boundaries, consent, and neurodivergent-affirming practices are central to every session.

8. Agreement

• By booking a session or registering for a group or any other service offered, you acknowledge that you have read and agree to these Terms & Conditions.
• These terms may be updated from time to time. The latest version will always be available on this site.

When engaging with Tony Carter | Real Talk Coaching & Support, users are expected to actively participate and commit to the coaching process. This includes being open to feedback, completing any agreed-upon tasks, and respecting the boundaries of the coaching relationship. Users should understand that this service is not a substitute for professional therapy or medical advice. It is crucial to maintain honesty and transparency throughout the coaching journey to achieve the best outcomes.